FAQ

FREQUENTLY ASKED QUESTIONS

Are you a trade company or manufacturer?

We have our own glass tempered and glass door assemble factory with more than 20 years’ experience.

Can you provide sample for testing?

Samples can be provided around 7-15 working days. Due to the high cost for samples, buyer need to take the sample and freight cost.

What service can you provide?

We can supply OEM/ODM service, we can produce the products according your drawing.

What is your package method?

Commonly we use EPE Foam + Seaworthy Wooden Case (Plywood Carton), we can even accept customize.

How long you can receive the order after delivery?

By express: 4-7 days to arrive in your office by express (FedEx, DHL, TNT, etc.) By air: 4-7 days to arrive to your nearest airport By sea: Around 30 days to arrive at specified port by sea

Do you have any warranty?

We have 15 months limited warranty for all our products. Contact us directly to know more about warranty

What’s your payment terms?

30% deposit after Proforma Invoice confirmed + 70% balance before delivery L/C at sight PayPal (For sample order only)

How long you can make the delivery after order confirmed?

Delivery can be made around 15-35 working days after payment received according order quantities.

WANT TO WORK WITH US?


Leave Your Message